As a pharmacy benefit consultant with Action Rx, an independent national pharmacy consulting firm, Carol has over 26 years of experience in the healthcare industry—17 of which are in pharmacy benefits. Carol has significant experience in, and knowledge of, the PBM industry having held positions with Medco Health Solutions and Advance Paradigm (now CVS Caremark) as a sales consultant and Director of Account Management. Carol is an expert in PBM pricing methodologies, benefit design modeling, clinical edit recommendations, contracting, RFP development and data analysis. For the past 13 years, as a pharmacy consultant for two national rx consulting firms, Carol has assisted mid-to-large plan sponsors with their programs and developed and managed a large national purchasing coalition. A veteran of the managed care and pharmacy benefits industry, Carol guides brokers, consultants and plan sponsors as they improve effectiveness of their pharmacy benefits. Carol often works with PBMs to improve service, reporting data or capabilities and define internal processes in order to better serve mutual clients.